Solutions

BPO for information technology services

BPO for information technology services

Management and execution of IT processes with specialized support.

In an increasingly digital and interconnected world, maintaining IT infrastructure performance is no longer a differentiator but a prerequisite for business continuity. With this in mind, Montreal offers an intelligent outsourcing model that combines process-based management, technological innovation and strategic vision to guarantee operational efficiency in critical environments.

With over 35 years' experience in the sector, we deliver complete solutions for managing and running IT operations, from technical support and monitoring to process automation and specialized consultancy.

Our Information Technology Services BPO is structured to scale according to demand, integrate teams, tools and complex environments, as well as keeping the operation active with resilience, security and high availability.

This is how we help large public and private companies gain agility, reduce costs and boost their results by focusing on what really matters: the innovation of their business.

Why choose Montreal

  • Highly qualified and certified staff.
  • Adoption of recognized frameworks and methodologies (such as ITIL, COBIT).
  • Flexibility in adapting to the specific demands of each client.
  • Agile resource allocation and scalability on demand.
  • Ability to offer integrated solutions with multiple suppliers.
  • More than 35 years of experience and technical expertise in various technologies.

Services

  • Technical support and systems maintenance.
  • IT infrastructure management.
  • Network monitoring and operation.
  • Database management.
  • Multichannel service desk.
  • Outsourcing of specialized technical labor.
  • Information technology consultancy.
  • BPMS systems - Process management and automation.
  • RPA - Robotic Process Automation.
Who it's for
Large public and private companies looking for specialized outsourcing to carry out IT services and operations with a focus on performance, innovation and flexibility.
Flexible operating model, with staff scalability according to demand, ensuring the stability and continuity of IT services.
  • For services performed.
  • By allocated resources.
Infraero Airports, DASA Group, COPASA.

Strategic partnerships

Major players in BPMS, ECM and RPA

See how Montreal transforms
challenges into success

Discover our cases by strategic sector.

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