Montreal, through its subsidiary PC Service, has been operating in the information technology sector for over 35 years, offering advanced Service Desk and Call Center solutions. We combine state-of-the-art technology and a focus on human capital to deliver efficient, customizable technical support aligned with the needs of each operation.
Our services range from multi-level IT infrastructure support to personalized service via voice and messaging channels, using automated resources such as IVRs, service robots, chatbots and artificial intelligence. This technological integration makes it possible to reduce the volume of human customer service, while generating strategic data, accessible through dashboards and management reports.
We offer all the layers of support needed to guarantee the quality of a company's infrastructure, using the main ITSM (Information Technology Service Management) platforms on the market - from implementation to complete team management. Our solutions increase productivity, reduce operating costs, optimize time and adhere to legal requirements, with direct and indirect service to end customers.
Who it's for 
Business continuity 
Type of contract 
Some success stories 